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Step by Step Sungrow Inverter Wifi Reconnect Guide.

Collaborative by Collaborative
February 10, 2022
in Support, Inverters
3
Home Support

Is your Sungrow inverter no longer producing data? Let’s get that back for you with the Solar Analytica Sungrow Inverter WiFi Reconnect guide. The great news is that this is often only ever a minor issue. Chances are the solar energy system is still producing power,  you simply can’t see this information being logged anymore through the Sungrow iSolarCloud portal or smart device app.

CONTENTS.

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The following Sungrow inverter WiFi reconnect guide is applicable for all Sungrow WiFi enabled inverters which include the Sungrow SG#K-D, SG#KTL-M and SG#K-20 Hybrid models.

Likely causes.

Ask yourself the following questions;

  • Was there a blackout or a power outage recently?
  • Has the modem been switched off for any reason recently?
  • Have you recently changed your internet service?
  • Has the modem been changed or upgraded? 
  • Has the solar system been switched off recently?
  • Has an electrician been working on the property? 

If you answered yes to any of the above, then there is a high chance your Sungrow inverter has disconnected from your WiFi network. In a nutshell, your inverter is now trying to communicate through an IP address that is no longer available from your modem.

It’s essential you understand the steps to reconnect a WiFi-connected Sungrow inverter as IP addresses allocated by your modem will continue to change over the systems lifetime. Here is how to get your Sungrow inverter WiFi reconnected. 

IMPORTANT: If your inverter has disconnected from your WiFi network, this will not affect your solar energy systems ability to produce energy. It will only prohibit  the communication to the Sungrow iSolarCloud server which allows you the view your solar production information.

Requirements before initiating sequence.

  1. Physical access to your Sungrow inverter.
  2. A WiFi-enabled device such as a smartphone or tablet.
  3. Patience, the average reconnection time is 10mins.

Step 1: Connect device WiFi.

Firstly, go to your smartphone or tablet and open up the Settings. 

Locate the WIFI SETTINGS  options. 

Once located, select the inverter WiFi network named “SG-******”. 

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Step 2: Login and configure.

After your smartphone or tablet has successfully connected to the inverter WFi network, open the Sungrow iSolarCloud APP.

Login to your iSolarCloud account. 

Once logged in, select the MORE  tab in the bottom left-hand corner of the page. 

Then select the WLAN CONFIGURATION tab. 

Information will pop up notifying you’ve successfully connected to the inverter, select NEXT.

Step 3: Network setup.

The final step is to connect your inverter to your home Wireless Local Area Network (WLAN)/ home WiFi. 

Select your WIFI NETWORK from the list of WiFi options on your smart device (back to WiFi Settings) and enter your password. 

The symbol “” indicates a successful connection, click NEXT. 

Information indicating a successful connection to the home network will pop up. Your inverter is reconnected.

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By the end of this process, you’re probably thinking why isn’t there just a simple WPS button like many other WiFi-enabled appliances? We hear you. Unfortunately, many mainstream inverter manufacturers haven’t adopted such modern conveniences yet. Therefore, this method currently is the best, most secure method for Sungrow inverters.

Take your Sungrow to the next level.

The Sungrow inverter monitoring platform is good, but why not experience next-level solar monitoring insight? 

Add a Sungrow Energy Meter to view your entire load profile within the Sungrow iSolarCloud app. View what is currently available in the basic iSolarCloud app plus energy consumption, energy export, true cost savings analysis and more!

Need further support? Seek additional answers by asking the Solar Analytica Community below. 

Tags: Sungrow
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Comments 3

  1. Avatar of Gary Coman Gary Coman says:
    11 months ago

    I had solar installed 4 months ago with 10kw Sungrow Hybrid Inverter and 16kwh Sungrow Batteries. I have the Sungrow iSolarCloud app installed and it has been working fine. In the last few weeks, the app is always showing the battery as 100% full even when it has been raining for days and it doesn’t show the movement of power to and from the grid, battery house etc. How do I get this working properly?

    Reply
    • Avatar of Solar Analytica Collaborative Solar Analytica Collaborative says:
      11 months ago

      In such an instance the installer or retailer from who you purchased the system should be able to assist better as there could be a multitude of factors at play here. All the best!

      Reply
  2. Avatar of Don Robertson Don Robertson says:
    10 months ago

    I am having an issue were my solar is running the house and charging battery by the app but there is an actual power being drawn from the grid, it appears to be reading incorrectly, when it shows as the WiFi keeps dropping in and out. It seems to work and show correctly when Battery turned off.

    Reply

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